Making A Purchase:

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

Order Processing:

We accept credit card payment through our payment processing account on NOCHEX.

Security:

After you have added your name and address you will be taken to the NOCHEX website ( nochex.com ) where your credit card will be charged for the transaction amount and you will then be automatically returned to our site to the Receipt page where you can print a receipt for your records (you will also be emailed your receipt as soon as the transactiopn is processed) Credit Card numbers are encrypted using 128 bit encryption. They are not disclosed to Kaddy Kid by Nochex nor are they held in clear text on the Nochex web site, all sensitive data is always encrypted with 128 bit encryption.

Order Acceptance:

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable

Delivery Schedule:

Your order will be despatched the same or next working day depending on the time of your order, usually orders made before 2.30pm will be shipped the same day, though we can not be held responsible for courier delays.

Delivery Charges:

We do not charge for delivery our prices are fully inclusive.

Warranty:

2 Year Warranty, please see our warranty page here

Guarantee:

We Guarantee your satisfaction. All of our products come with a 14 day no quibble Money Back Guarantee, Providing the goods have not been used or assembled. The buyer is responsible for the costs incurred for shipping of the products both ways should a return be required as well as a £20 re-stock fee.

Reaching Us:

If you need to reach us, please visit the "Contact Us" page here

Returns Policy:

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm